Lizzo Concert Information

Hey Wildcats! Here’s how to redeem your Lizzo voucher you purchased in November for your ticket starting TOMORROW!
When: Thursday, April 20 and Friday, April 21, 9 AM – 4 PM
Where: Student Involvement Box Office located in the Gatton Student Center
What you must bring:
- A valid UK Student ID
- Your corresponding voucher barcode (sent via email or text after voucher purchase) to claim your ticket (there will be no additional cost to do so).
Attending the concert with a group?
- Students who plan on attending in groups must claim their tickets together in person, at the same time, at the Box Office on Thursday, April 20th or Friday, April 21st from 9AM to 4PM.
- NOTE: Each person with a ticket voucher must be present with their student ID to receive tickets that are together and/or are close together. Tickets will be distributed in order of section and seat number. We cannot guarantee that seats will be together.
Important:
- Student tickets are NON-TRANSFERABLE, meaning that you cannot sell, transfer, or give your ticket to anyone else. Student ID’s will be validated at the door of the event.
- Lost or Damaged physical tickets CANNOT BE REPLACED – handle with care and place in a secure location.
- The University of Kentucky Student Code of Conduct still applies to you as a student attending this event. Information regarding the University’s Student Code of Conduct can be found here.
If you need additional information or assistance reach out to publicrelations@uksab.org and/ or boxoffice@uky.edu.
Here’s What You Should Know Before You Go!
Lizzo | The Special 2our
With special guest Latto
Saturday, April 22 at 8:00 PM
Doors Open: 6:30PM
NOTE: THIS SHOW WILL CONTAIN STROBE AND SPECIAL EFFECTS
University of Kentucky Lizzo Student Tickets
- Student tickets are NON-TRANSFERABLE, meaning that you cannot sell, transfer, or give your ticket to anyone else. Your student ID will be validated at the door of the event.
- Lost or Damaged physical tickets CANNOT BE REPLACED – handle with care and place in a secure location.
- Ticket assistance will be provided the day of the concert if you have any ticketing issues. Ticket assistance can be found near the Rupp Arena Box Office area.
- Transportation will not be provided. See next page for information from Rupp Arena regarding transportation/parking.
University of Kentucky Student Code of Conduct
- The University of Kentucky Student Code of Conduct still applies to you as a student attending this event. Information regarding the University’s Student Code of Conduct can be found here.
The following information applies to Rupp Arena Event Policies
Parking Information for Rupp Arena
Catching A Ride To Rupp?
Your Uber or Lyft driver can drop-off or pick-up patrons just steps from the door. Have them follow these simple instructions for a convenient rideshare experience!

Need Parking?
- Parking for this event will cost $27 plus tax per car.
- Cash will not be accepted as a form of payment for parking.
- Entry into the building will be across from Gate 1 parking, closest to the Hyatt Regency Hotel. Parking will open 3 hours prior to event time.
Traffic Alert
- Due to heavy traffic, we advise leaving plenty of time to find parking.
Rupp Arena Event Information
Rupp Arena New Cashless Policy
- Rupp Arena will not be accepting cash as a form of payment for parking and concessions.
- Acceptable forms of payment include all major credit cards (American Express, Discover, MasterCard and Visa) and mobile payments (Apple Pay, Google Pay and Samsung Pay).
Rupp Arena has a strict No Re-Entry Policy
- Once you scan your ticket into the building you will not be able to leave and come back inside.
Accessibility
- Rupp Arena has made a firm commitment to provide each guest with an enjoyable atmosphere in a clean and safe surrounding, making each patron’s visit to our facilities a positive experience. Find more information on Accessible Needs Here. Including information on our new Wellness Room, designed for nursing mothers or those with sensory needs who require a quiet space.
Concessions
- All food and beverage concessions will be open in the arena near seating areas.
- All concession purchases are cashless; please plan to bring another method of payment.
Bag Policy
- To ensure you are able to enter quickly and easily for your upcoming event, please make sure you leave all unnecessary items at home.
- Our venue has a CLEAR BAG POLICY. Screening for weapons and other prohibited items will take place upon entry. This means guests will not be allowed entry into the event with prohibited items including most PURSES or BAGS.
- There is not an option to store items on site.

Patrons may only have one clear bag (no larger than 12″x12″x6″) or one small clutch purse, with or without handle or strap (no larger than 9″x 5″, does not have to be clear). More info. |